Terms and Conditions

 

Terms of Use

By using www.kellettshobbies.com you acknowledge and agree to the following terms of use.

 

Acceptance of Orders

We reserve the right, at our sole discretion, to refuse or cancel any order for any reason.  For your convenience, you will be charged upon ordering and your order will be shipped within the time stated on the product specific page or mentioned under the “Shipping and Returns” and/or “International Shipping” web pages of the Site.  Your order may be cancelled due to, but is not limited to, limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or credit or fraud problems.  We will contact you if any portion of your order is canceled or if additional information is required to accept your order.  If your order is canceled after we have received payment, we will issue a credit by the charged payment method for the amount of the charge.

Information Errors

We try our best to make sure all information on this website is correct; recently we have upgraded our website and linked its stock quantity to match that of our store system so anything that is either marked as In Stock or Out of Stock is a reflection of what we have at that point in time in store.  Please note however that from time to time mistakes may occur from human typing error or allocation and sometimes in between SYNC times between our inventory system to what is displayed on the web site.  In all instances we implicitely reserve the right to correct any erroneous information as soon as it becomes evident to us. The offer to trade is a two way treaty and both parties have to be satisfied to finalise the sale.

Pricing Errors

Occasionally, a price may be out of date or invalid. This sometimes occurs due to technical problems or a sudden change in supplier pricing due to a rise or fall of the AUD Dollar or shipping costs. With over 30,000 line items and some items moving faster than others we try as best we can to ensure accuracy but there is only so much that can be done.  If you have a query about a price, please don't hesitate in contacting us via phone or email by refering to the CONTACT US section of this website.

Out of Stock

Every now and then an item might be out of stock, even though it appeared as "In Stock Now".  Since we have installed our new SYNC system that looks at our actual inventory these issues will reduce, having said this we may however still experience the occassional issue due to human error.  Unfortunately like any other outlet our stock levels do get low occasionally and this may lead to an item being unavailable, we are constantly stocktaking however discrepancies are bound to occur. If this does happen for your order, we will contact you as soon as possible to discuss either a refund, alternative product or how long it will take for the item to come in.

Lay Bys

We only accept lay bys in store over an (8) week timeframe. A minimum of 20% deposit is required. Please email us for our full lay by terms and conditions

Privacy

Kelletts Hobbies respects your privacy and permits you to control the treatment of your personal information.  

When you are required to open an account to use or access the Site or to purchase goods or products via the Site, you must complete the account registration process by providing the complete and accurate information requested on the MY ACCOUNT section of the site. 

You will be asked to provide a password. 

You are entirely responsible for maintaining the confidentiality of your password. 

You may not use the account or password of someone else at any time. 

You agree to notify Kelletts Hobbies immediately of any unauthorised use of your account or password.  Kelletts Hobbies shall not be liable for any loss that you incur as a result of someone else using your account or password, either with or without your knowledge. 

You may be held liable for any losses incurred by Kelletts Hobbies, its affiliates, officers, directors, employees, consultants, agents, or representatives due to someone else’s use of your account or password.

At kellettshobbies.com, we are committed to protecting your privacy. We use the information we collect about you to process your order and to provide a more personalised shopping experience. Please read further for more details about our privacy policy.

What information do we collect? And how do we use it?

When you submit an order we need to know your name, e-mail address, mailing address, credit card number and expiration date. This allows us to process and fulfil your order and notify you of your order status.

When you enter a contest or other promotion we ask for your name, mailing address, and e-mail address so we can enter you in the contest and notify the winners.

We can also use the information collected to notify you about important changes to the web site, new products, and special offers we think you'll find valuable. You have the option to opt out of our mailing list at any time.

Your IP address is used to help identify you and your shopping cart. We may also use your IP address to help diagnose problems with our server, and to administer our web site.

How does Kelletts Hobbies protect customer information?

When you place orders or access your account, all of your information is stored on a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorised access. We also follow these additional Privacy principles:

1. We do not sell, distribute, or publish information about pages you visit on our site or the Web.

2. We do not give out your telephone number, credit card information, or other contact information, unless you authorize us to do so. We also give you the opportunity to correct your personal contact and billing information at any time.

3. We may use information about the types of products you buy from us to make other marketing offers to you, unless you tell us not to. We do not give out or sell this purchase data to others.

4. We use secure server technology to safeguard your personal information.

5. We keep you informed on this page about our privacy policies. Any changes or updates to our privacy policy will be posted on this page.

What about cookies?

Cookies are small pieces of information stored by your browser on your computer's hard drive. Our cookies contain NO personally identifying information, but they do enable us to provide personalized features such as "My Account". Most Web browsers automatically accept cookies, but you can usually change your browser to disable them. Even without a cookie you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.

Will Kelletts Hobbies disclose the information it collects to outside parties?

Kelletts Hobbies does not sell, trade, or rent your personal information to others. Kelletts Hobbies may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Kelletts Hobbies, our users, or others.

In Summary

We are committed to protecting your privacy. We use information collected on our site to make shopping at kellettshobbies.com possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.

Your Consent

By using www.kellettshobbies.com , you consent to the collection and use of this information by Kelletts Hobbies.

Subject to Change

We reserve the right to change this Privacy Policy at any time. Your continued use of the site means that you agree with the terms of the then-current Privacy Policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

- See more at: http://www.kellettshobbies.com.au/page/3/privacy-policy#sthash.bTzuyCD6.dpuf

Kelletts Hobbies respects your privacy and permits you to control the treatment of your personal information.  

When you are required to open an account to use or access the Site or to purchase goods or products via the Site, you must complete the account registration process by providing the complete and accurate information requested on the MY ACCOUNT section of the site. 

You will be asked to provide a password. 

You are entirely responsible for maintaining the confidentiality of your password. 

You may not use the account or password of someone else at any time. 

You agree to notify Kelletts Hobbies immediately of any unauthorised use of your account or password.  Kelletts Hobbies shall not be liable for any loss that you incur as a result of someone else using your account or password, either with or without your knowledge. 

You may be held liable for any losses incurred by Kelletts Hobbies, its affiliates, officers, directors, employees, consultants, agents, or representatives due to someone else’s use of your account or password.

At kellettshobbies.com, we are committed to protecting your privacy. We use the information we collect about you to process your order and to provide a more personalised shopping experience. Please read further for more details about our privacy policy.

What information do we collect? And how do we use it?

When you submit an order we need to know your name, e-mail address, mailing address, credit card number and expiration date. This allows us to process and fulfil your order and notify you of your order status.

When you enter a contest or other promotion we ask for your name, mailing address, and e-mail address so we can enter you in the contest and notify the winners.

We can also use the information collected to notify you about important changes to the web site, new products, and special offers we think you'll find valuable. You have the option to opt out of our mailing list at any time.

Your IP address is used to help identify you and your shopping cart. We may also use your IP address to help diagnose problems with our server, and to administer our web site.

How does Kelletts Hobbies protect customer information?

When you place orders or access your account, all of your information is stored on a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorised access. We also follow these additional Privacy principles:

1. We do not sell, distribute, or publish information about pages you visit on our site or the Web.

2. We do not give out your telephone number, credit card information, or other contact information, unless you authorize us to do so. We also give you the opportunity to correct your personal contact and billing information at any time.

3. We may use information about the types of products you buy from us to make other marketing offers to you, unless you tell us not to. We do not give out or sell this purchase data to others.

4. We use secure server technology to safeguard your personal information.

5. We keep you informed on this page about our privacy policies. Any changes or updates to our privacy policy will be posted on this page.

What about cookies?

Cookies are small pieces of information stored by your browser on your computer's hard drive. Our cookies contain NO personally identifying information, but they do enable us to provide personalized features such as "My Account". Most Web browsers automatically accept cookies, but you can usually change your browser to disable them. Even without a cookie you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.

Will Kelletts Hobbies disclose the information it collects to outside parties?

Kelletts Hobbies does not sell, trade, or rent your personal information to others. Kelletts Hobbies may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Kelletts Hobbies, our users, or others.

In Summary

We are committed to protecting your privacy. We use information collected on our site to make shopping at kellettshobbies.com possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.

Your Consent

By using www.kellettshobbies.com , you consent to the collection and use of this information by Kelletts Hobbies.

Subject to Change

We reserve the right to change this Privacy Policy at any time. Your continued use of the site means that you agree with the terms of the then-current Privacy Policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

- See more at: http://www.kellettshobbies.com.au/page/3/privacy-policy#sthash.bTzuyCD6.dpuf

Kelletts Hobbies respects your privacy and permits you to control the treatment of your personal information.  

When you are required to open an account to use or access the Site or to purchase goods or products via the Site, you must complete the account registration process by providing the complete and accurate information requested on the MY ACCOUNT section of the site. 

You will be asked to provide a password. 

You are entirely responsible for maintaining the confidentiality of your password. 

You may not use the account or password of someone else at any time. 

You agree to notify Kelletts Hobbies immediately of any unauthorised use of your account or password.  Kelletts Hobbies shall not be liable for any loss that you incur as a result of someone else using your account or password, either with or without your knowledge. 

You may be held liable for any losses incurred by Kelletts Hobbies, its affiliates, officers, directors, employees, consultants, agents, or representatives due to someone else’s use of your account or password.

At kellettshobbies.com, we are committed to protecting your privacy. We use the information we collect about you to process your order and to provide a more personalised shopping experience. Please read further for more details about our privacy policy.

What information do we collect? And how do we use it?

When you submit an order we need to know your name, e-mail address, mailing address, credit card number and expiration date. This allows us to process and fulfil your order and notify you of your order status.

When you enter a contest or other promotion we ask for your name, mailing address, and e-mail address so we can enter you in the contest and notify the winners.

We can also use the information collected to notify you about important changes to the web site, new products, and special offers we think you'll find valuable. You have the option to opt out of our mailing list at any time.

Your IP address is used to help identify you and your shopping cart. We may also use your IP address to help diagnose problems with our server, and to administer our web site.

How does Kelletts Hobbies protect customer information?

When you place orders or access your account, all of your information is stored on a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorised access. We also follow these additional Privacy principles:

1. We do not sell, distribute, or publish information about pages you visit on our site or the Web.

2. We do not give out your telephone number, credit card information, or other contact information, unless you authorize us to do so. We also give you the opportunity to correct your personal contact and billing information at any time.

3. We may use information about the types of products you buy from us to make other marketing offers to you, unless you tell us not to. We do not give out or sell this purchase data to others.

4. We use secure server technology to safeguard your personal information.

5. We keep you informed on this page about our privacy policies. Any changes or updates to our privacy policy will be posted on this page.

What about cookies?

Cookies are small pieces of information stored by your browser on your computer's hard drive. Our cookies contain NO personally identifying information, but they do enable us to provide personalized features such as "My Account". Most Web browsers automatically accept cookies, but you can usually change your browser to disable them. Even without a cookie you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.

Will Kelletts Hobbies disclose the information it collects to outside parties?

Kelletts Hobbies does not sell, trade, or rent your personal information to others. Kelletts Hobbies may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Kelletts Hobbies, our users, or others.

In Summary

We are committed to protecting your privacy. We use information collected on our site to make shopping at kellettshobbies.com possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.

Your Consent

By using www.kellettshobbies.com , you consent to the collection and use of this information by Kelletts Hobbies.

Subject to Change

We reserve the right to change this Privacy Policy at any time. Your continued use of the site means that you agree with the terms of the then-current Privacy Policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Shipping & Handling

We try very hard to ensure the goods you purchase get to you in reasonable time, generally we dispatch within 24hours from the time we receive your order. At times if we have to obtain product from our suppliers this may take a day or so more.

In such an exception we will make all possible endeavours to keep you informed at all times.  However we do not take responsibility for any delay once the goods have left our store and are in the hands of either Australia Post or Courier Companies.  For example Express Post parcels are generally overnight provided its CBD so if you are in an area outside your states CBD Australia post may take 1-2 days longer to deliver even though it is Express.  All our shipping whether Express or Standard mail has tracking and you can specify whether you want insurance on the goods at additional cost, you MUST ring for quote on insurance.

Dangerous Goods

On our site you may see items that require you to call for price and designated as dangerous goods, these items are prohibited by Australian Law to be shipped without notification that is is a potential rick to its safe delivery such as Nitro Fuels and some spray cans etc.  In such case additional costs are incurred by Australia Post and other Carriers.  You must ring for a quote otherwise the product will not be shipped, you may find purchasing from other countries might be different where they are not affected by Australian Law, what you may not know is that you may be held liable even though you are the purchaser.

Price Matching

In a competitive market place we can where possible do price matching with most retail outlets within Australia, however if a store has specific sales that are one time only on stock that we can order but do not generally stock then Price Matching will not apply.  Other conditions apply such as but not limmited to;

- The Products Advertised price must be from store in Australia..

- Item MUST be in stock with competitor.

- The competitor MUST have a store front in Australia.

- EBAY/GUMTREE or other Online stores outside Australia do not count.

No Warranties or Liabilities

Kelletts Hobbies does not guarantee or warrant that this site will be uninterrupted, without delay, omission free, error free, or free of viruses. The information is provided "as is" without warranties of any kind, express or implied, including accuracy, completeness and timeliness. The material on this website is updated periodically, but no guarantees are offered or implied that the information presented is the latest available or has not been superseded by other information.

The web site kellettshobbies.com may contain inaccuracies or typographical errors and may not be complete or current. kelletts Hobbies therefore reserves the right to correct any omissions, inaccuracies or errors (including after an order has been submitted) and to update or change information at any time without prior notice. These omissions, inaccuracies or errors may relate to pricing and availability, and we reserve the right to cancel or refuse any order placed based on incorrect pricing or other information. We apologize for any inconvenience this may cause.

Based on facts or circumstances, the application of laws and regulations may vary. Because of the fundamental universal condition of the electronic communication process, Kelletts Hobbies shall not, under any circumstances, be liable for any damages, claims, losses, expenses, loss of profits or lost opportunity, including, without limitation, any direct, indirect, incidental, special, consequential or punitive damages, arising out of or in connection with this site, including, without limitation, any use of and/or any inability to use this site, for any cause of action of any kind (including tort, contract, strict liability or negligence) whether in an action for breach of contract or arising out of or in connection with the information, links, this website or its contents.

The foregoing shall apply even if kellettshobbies.com or a duly authorised representative thereof has been advised of the possibility of such claims, damages, losses or expenses.

 

 

ACKNOWLEDGEMENT.  BY USING OR ACCESSING THE SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE AND AGREE TO BE BOUND BY THEM.